There are a few simple steps to make an application to a Small Claims Tribunal.

I can help you all the way through the application process as I have helped many students apply to small claims tribunals before and am now very familiar with the process.

Click on the link below to the Small Claims Tribunal in your state or territory.
Submit your application online (email me for the content to complete the “description of dispute” and any other section you need help with).
Pay the Small Claims Tribunal application fee. The fee’s are listed below and range from $5 to $157 depending on the state or territory that you live in.
IDP Education will contact you to resolve your complaint. They will possibly: offer you part of your money back from the tests that you had failed, give you free English lessons or offer you a free Enquiry On Results.
Go to the Small Claims Tribunal for a hearing. I will give you all the information to present your argument.

I will help you all the way through the application process. As I study law, I enjoy the process of making an application to a court or tribunal.

If you feel angry that IDP Education have ripped you off. It is good to know that IDP Education will spend about $10,300 to respond to your small claims tribunal application. For this reason even if you do not win. IDP Education will spend more money dealing with your complaint compared to how much money they made from failing your IELTS tests.

Find your closest Small Claims Tribunal

Victoria

Victorian Civil and Administrative Tribunal

Application Fee: The VCAT application fee for a hearing with a claim of $500 to $10,000 is $174.10. For more information about VCAT application fees, please visit the VCAT fees webpage.

Fee Waiver: VCAT has a fee waiver for all or part of the application fee. If you have a low income with or without dependent children or are a students you may qualify for a fee waiver. Please visit the VCAT fee waiver webpage for more information.

Locations: Dandenong, Frankston, Heidelberg, Moorabbin, Preston, Ringwood, Springvale, Sunshine and Werribee.

Phone: (03) 9628 9830

Homepage: www.vcat.vic.gov.au

Online application form: Application form for the civil claims list

New South Wales

New South Wales Civil and Administrative Tribunal

Application Fee: For an application under $10,000 the fee is only $47 and $5 if you have a concession card. These fees are the lowest in Australia. (I commend the New South Wales government for making the fees so low to allow EVERY person (foreigner or citizen) the chance to make a complaint irrespective of their financial position). For more information about fees at NCAT please go to the NCAT fees webpage.

Fee Waiver: There is no fee waiver, however there is a reduced application fee of only $5 if you have financial hardship.

Locations: NCAT is has located at: 175 Castlereagh Street, Sydney 33 Moore Street, Liverpool 175 Scott Street, Newcastle 2-6 Station Street, Penrith Corner Kable Avenue and Darling Street, Tamworth 43 Burelli Street, Wollongong

Phone: 1300 006 228

Website: http://www.ncat.nsw.gov.au/

Northern Territory

Northern Territory Magistrates Court

Application fee: The application fee for a small claim in the Northern Territory Local Court (Small Claims Court) is $121. For more information about the fees please visit the Northern Territory Magistrates Court fees webpage.

Fee waiver: No fees waiver is offered on the Northern Territory Magistrates Court website.

Locations: The Northern Territory Magistrates Court has 5 locations to hear small claims.

Corner Cavenagh Street & Harry Chan Avenue, Darwin 8999 6224

Court House, First Street, Katherine 8973 8959

Law Courts, Parsons Street, Alice Springs 8951 5710

Court House, Paterson Street, Tennant Creek 8962 4377

Court House, Nhulunbuy 8987 1378

Website: http://www.nt.gov.au/justice/ntmc/small_claims.shtml

Queensland

Queensland Civil and Administrative Tribunal

Application Fee: The application fee for QCAT is in 3 brackets. Claims under $500 is $23.80. Claims between $500 to $1,00 is $61.00. Claims of $1,000 to $10,000 is $108.70. For more information about QCAT fees please visit the QCAT fees webpage.

Fee Waiver: QCAT offer an application fee waiver for “special circumstances”. Fees are waiver for applicants with a low income. To learn more about the QCAT fee waiver. Read the QCAT Application for fee waiver.

Locations: QCAT is located in Brisbane at 259 Queen Street, Brisbane. All Queensland Magistrates courts can hear QCAT small claims. There are 127 Magistrates Courts throughout Queensland. Go to this link to find your closest court location.

Phone: 1300 753 228

Website: http://www.qcat.qld.gov.au/

South Australia

South Australia Magistrates Court

Application Fee: The fee for a minor claim is the South Australian Magistrates Court is $138. For more information about the minor claim fee please go to the South Australia Magistrates Court fees webpage.

Fee Waiver: The South Australia Magistrates Court does not provide a fee waiver.

Locations: You can submit a minor claim at 19 locations throughout South Australia. Please go to this link to view a list of the South Australia Magistrates Court locations.

Phone: 8204 2444

Website: http://www.courts.sa.gov.au/MinorClaims/

Tasmania

Minor Civil Claims Division of the Magistrates Court

Application Fee: The application fee for a claim of $1 to $5,000 is $111,00. For more information on the Magistrates Court of Tasmania fees, please go to the Magistrates Court of Tasmania fees webpage.

Fee Waiver: The Magistrates Court of Tasmania does not provide a fee waiver for minor claims.

Locations: Minor claims are hear at each of the 4 Magistrates Courts around Tasmania. The location details are:

Hobart Magistrates Court, 23 – 25 Liverpool Street. Phone: 03 616 57122

Burnie Magistrates Court, 38 Alexander Street. Phone: 03 6477 7140

Devonport Magistrates Court, 8 Griffith Street. Phone: 03 6478 4353

Launceston Magistrates Court, 73 Charles Street. Phone:03 6777 2945

Western Australia

Magistrates Court of Western Australia

Here is a link to a pdf file to help you with your minor claim in the Western Australia Magistrates Court (Minor Claims)

Application fee: The application fee is $106 if you mail the documents to the respondent yourself.

Fee Waiver: The Western Australia Magistrates Court offer 3 types of fee waivers. They are for Concession Card holders, financial hardship and if the court hearing is in the interest of justice. For an International Students the easiest fee waiver to use is for financial hardship with regard to the income that you have as a student

Locations: There are 28 locations around Western Australia. Here is a link to the locations.

Phone: (08) 9425 2222

Website: http://www.magistratescourt.wa.gov.au/

Australian Capital Territory (ACT)

ACT Civil and Administrative Tribunal (ACAT)

Application fee: The fee for a claim under $2,000 is $68 and for a claim $2,001 to $10,000 is $140. More information please follow this link to the ACAT fees webpage.

Fee Waiver: The ACAT application fee can be waived if the registrar decides that the fee will bring you “financial hardship”. You will qualify to be deemed in financial hardship if: A person is on Centrelink payments with little or no assets, a person with a low income, with minimal assets and a number of dependents who have no income. For more information of fee waivers please follow this link to the ACAT fee waiver webpage.

Locations: ACT Health Building, 1 Moore Street, Canberra City ACT

Phone: (02) 6207 1740

Website: http://www.acat.act.gov.au/